This privacy notice for CGWebSolutions, LLC ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you download and use our mobile application (Sundae House), or engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@cgwebsolutions.com.
Summary of Key Points
This summary provides key points from our privacy notice. You can find more details by reviewing the full sections below.
- Personal information we process: We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Sensitive personal information: We do not process sensitive personal information.
- Third-party information: We do not receive any information from third parties.
- How we process your information: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- Who we share with: We may share information in specific situations and with specific third parties.
- How we keep it safe: We have organizational and technical processes in place to protect your personal information.
- Your rights: Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Passwords
- Mailing addresses
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Authorize.net.
Application Data. If you use our application(s), we may also collect the following if you choose to provide access or permission:
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). You may opt out by adjusting your device's settings.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
6. Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@cgwebsolutions.com.
7. What Are Your Privacy Rights?
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided in section 11 below. Please note that this will not affect the lawfulness of the processing before its withdrawal.
Account Information: If you would like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at info@cgwebsolutions.com.
8. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
9. Do United States Residents Have Specific Privacy Rights?
What categories of personal information do we collect? We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name | YES |
| B. Protected classification characteristics | Gender and date of birth | NO |
| C. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| D. Biometric information | Fingerprints and voiceprints | NO |
| E. Internet or network activity | Browsing history, search history, online behavior, interest data, and interactions with websites, applications, and advertisements | NO |
| F. Geolocation data | Device location | NO |
| G. Audio, electronic, visual, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| H. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | NO |
| I. Education information | Student records and directory information | NO |
| J. Inferences drawn from collected information | Inferences drawn from any collected personal information to create a profile about an individual's preferences and characteristics | NO |
| K. Sensitive personal information | NO |
We will use and retain the collected personal information as needed to provide the Services or for: Category A and Category C — as long as the user has an account with us.
Virginia Residents — Under the Virginia Consumer Data Protection Act (VCDPA), Virginia consumers have the following rights with respect to their personal data:
To exercise your rights under the Virginia VCDPA, you may email us at info@cgwebsolutions.com. We will respond within forty-five (45) days of receipt, with a possible extension of an additional forty-five (45) days when reasonably necessary.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not sell or share personal information belonging to website visitors, users, and other consumers in the future.
10. Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us or contact us by post:
CG Web Solutions Contact
1223 3rd Loop Rd
Florence, SC 29505
United States
12. How Can You Review, Update, or Delete the Data We Collect From You?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please log in to your account at sundaehouse.cgwebsolutions.com or contact us directly using the information in section 11 above.
Have Questions About Your Data?
Our team is here to help. Reach out any time and we'll respond promptly to your privacy concerns.